Four people. One system.
An agency is not one user. Here is what Systemax looks like from each seat that touches it.
Know where the money and the risk actually are.
Claim batches get a review pass before they reach the payer, so denials are something you prevent rather than reconcile. Credential and training lapses surface as findings with an owner and a due date — not as a surprise during a licensing review.
- Claim review queue with plain-language flags
- Findings with an owner and a due date
- Flat pricing — hire your twentieth caregiver without a call
One roster that already knows who can work.
A caregiver whose DHS background study is not current cannot be scheduled and cannot claim an open shift — the roster refuses the assignment rather than reminding you about it, and the only way past it is an administrator recording the statutory basis, which lands in the audit trail. Other credential and training lapses surface on the shift before you confirm it. Care plans, service authorizations, and supervision cadence live on the record they belong to, so answering a question is a lookup, not a reconstruction.
- An uncleared background study blocks scheduling
- Care plans and authorizations on the client record
- Supervision cadence tracked, not remembered
Document the visit once, on the device you have.
Visit notes carry a signature, amendment, and countersign chain, so a correction is a tracked amendment rather than a rewrite. Training assignments and renewals show up where the work does, instead of in an email nobody opens.
- Visit notes with a real amendment trail
- Role-based training assignments and renewals
- Your own credential status, visible to you
See what was authorized, not a meter running down.
Client-facing surfaces show authorized services and who is coming — never a consumption countdown, which is the design decision most likely to alarm a family that has done nothing wrong. Identities render as first name and locality unless a role genuinely needs more.
- Authorized services, not consumption meters
- Secure messaging with the agency
- Minimum-necessary disclosure by default
The problems, and what answers them.
Spreadsheets don't scale.
Timesheets, credentials, and claims across twelve tabs means missed deadlines and unbillable visits.
One record system. Hires, training, clients, and claims share one spine — when a new hire clears onboarding, everything downstream already knows.
Enterprise vendors lock you in.
Per-seat pricing, multi-year contracts, and your own data held behind an export fee.
Flat tiers, portable exports at any time, no export fees. Leaving easily is a feature we advertise.
Compliance can't afford a mistake.
One missed attestation or late claim is a finding. Audits don't grade on effort.
Claims get a review pass before submission, a caregiver without a current background study is refused a shift, and every change lands in a tamper-evident audit trail.
How you get from here to running on it.
Book a walkthrough
See the platform against your programs — PCA, CFSS, 245D — and ask the hard questions first.
We migrate your data
Your existing worker and client records come with you, or start clean. Either way, nothing is lost.
Your team runs day-to-day
Onboarding, training, people management, and billing review in one place, with contextual help on every screen.
Your posture only improves
Monthly reviews and platform updates keep you ahead of rule changes — not reacting to them.
Systemax
- HIPAA — signed BAA
- Built in Minneapolis
- SOC 2 Type II — in progress